You can login to your Thames Water account to manage your online account from submitting a meter read to paying your bill.

Make the switch to paperless billing to view and easily manage your account 24/7 by signing up for an online account.

With an online account you can: Manage payments; Set up a Direct Debit or payment plan; Make a payment by credit or debit card; Tell us you’re moving home; Be notified by email when a bill is ready; View, download, print and pay your bills; Update account information and add account holders; Submit meter readings and view your water usage ...

You can search for a specific invoice by invoice number, case reference, or date range. In the table of invoices you can view the status of the invoice, along with the option to download a copy, and pay any outstanding invoices. To pay, simply select the …

Jul 28, 2021 · The letter outlined two of her previous addresses, but obviously they don't know her current address (which they should if they were Thames Water). The phone number looks legit but when you google it, others say it's a scam too.

Aug 2, 2022 · You should call customer service when you are calling about your Thames Water bill, you want to query your account, or if you’re a new customer and want to speak to a representative to get registered with Thames Water.

Aug 2, 2022 · To pay Thames Water over the phone, you need to call Thames Water on 0800 980 8800 and choose Option 1, next you must enter your Thames Water account number which is 10 or 12 digits long and you can find it at the top of your Thames Water bill or statement.

Aug 24, 2023 · The chap advised it was my problem as the account is in my name (even though I've never provided my details to Thames water) and if I don't pay up, it will affect my credit rating.

Available Monday-Friday 8am-8pm, Saturday 8am-6pm, and Sunday 8am-5pm. If you need to contact us about your account or bill, we go through what happens when you contact us and information we'll ask you for.

Feb 16, 2024 · The correct meter for my property has been located and Thames Water tell me they will update my account with it shortly. I will then have to take two readings a week apart for them to recalculate my past and future usage. Does that sound right?