Quarterly profit and same-store sales declined, but CEO Brian Niccol cited a “positive response” to the chain’s efforts to ...
As Brian Niccol orchestrates the turnaround of Starbucks, one thing he wants to see is customers enjoying a "mug hug." Niccol ...
Starbucks is cutting 30% of its food and beverage menu to simplify operations, reduce wait times, and improve the customer ...
Starbucks is cutting nearly a third of its menu. During the coffee chain’s earnings call on Tuesday, Jan. 28, CEO Brian ...
“In the coming months, you’ll see us begin to optimize our menu offerings, resulting in roughly 30% reduction in both ...
Starbucks reported fiscal first-quarter earnings and revenue that surpassed Wall Street's expectations, despite a 4% drop in ...
Starbucks will also add digital menus to all of its company-owned U.S. stores over the next 18 months to make ordering ...
"I think we're definitely in the middle of a turnaround," Niccol said on Yahoo Finance (video above). The former Chipotle CEO ...
Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.
These customers will be able to enjoy free refills on hot brewed or iced coffee, or hot or iced tea during their visit.
Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying ...
There are endless threads to pull with Starbucks’ turnaround, down to the very ink on customers’ cups as they order. But CEO ...