Cisco has unveiled a new Web site designed for collaboration among IT pros and added three new concentrations to the Cisco Certified Network Associate (CCNA) line of exams. The CCNA portfolio is being ...

Most of my blog entries this month dealt Cisco’s professional-level voice certification (i.e. CCVP). However, one of the most requested topics (based on a poll conducted at the beginning of the month) ...

With today’s ever-growing awareness of the benefits of Voice over Internet Protocol (VoIP), more and more enterprises are implementing or converting to VoIP. One of the most common reasons for failed ...