In a rapidly evolving digital landscape, modernizing workforce management systems has become an urgent priority for federal agencies to remain competitive and efficient. During a recent podcast ...

Federal agencies are under mounting pressure to modernize their aging human resources and workforce management systems. According to the U.S. Office of Personnel Management (OPM), approximately 75% of ...

A new partnership between Argentum and Activated Insights aims to strengthen workforce training and research for the senior ...

Forbes contributors publish independent expert analyses and insights. Manno writes on education, workforce training, and career pathways. “We just expanded the definition of college,” writes Kathleen ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

The Labor Department is funding skills programs in shipbuilding, manufacturing, construction, and other critical sectors to strengthen workforce readiness and improve safety outcomes nationwide. The U ...

Drexel University has developed a hospitality training program which brings Drexel’s faculty, external corporate partners, and industry experts under one custom training initiative to support, train, ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Middlesex Community College will receive funding for the college’s Advanced Manufacturing Training Program as part of the Healey-Driscoll administration’s $1.5 million in grants for new community ...

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

Operations & Productivity tools improve fleet efficiency by boosting fuel savings, reducing driver turnover, cutting training costs, & minimizing OS&D incidents Infinit-I Workforce Solutions, a ...