After the pandemic brought travel and tourism to a screeching halt, it comes as no surprise that advisors experienced a precipitous drop in revenue in 2020: Home-based independent agencies saw their ...

For travel industry watchers and insiders, it's no secret that travel agencies are thriving. To say that they've experienced a resurgence would be an understatement. But now, there's even more data to ...

The robots are not coming—they’re already on your team. It’s no longer enough to be a people person. You need to be a bot boss.

Travel agents, sometimes called advisors, have seen many changes through the years, but the pandemic altered their profession in unimaginable ways. And that upheaval's not dying down anytime soon, ...

Last August, the American Society of Travel Advisors issued a dire warning. It estimated 77% of members were facing closure. For travel agents, who have been reading about their demise for more than a ...

Dale Dixon, Chief Innovation Officer for the Better Business Bureau Great West & Pacific joins producer/host Coralie Chun Matayoshi to discuss whether travel agencies that operate in Hawaii have to be ...