New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...
SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now ...
Last time I looked at Copilot Studio, it was a way of extending the original Power Virtual Agents tools to incorporate generative AI and support more general conversational interactions. By using ...