“Effective communication” is a concept that’s frequently emphasized in the corporate world, with many leaders extolling its virtues and importance. Unfortunately, however, I’ve observed that some ...

In a recent Author Spotlight, ERM Program Director Sim Segal shared actionable strategies from his book, Communication Skills ...

During my coaching sessions and corporate trainings, people often tell me, “Well, I’m great one on one, but when I’m in front of a group, I struggle.” Or they ask, “Does this technique also work in ...

I woke up Sunday morning to an email chain that took three cups of coffee to read. I lost another hour writing a response and debating whether to send it. The rest of the day is a blur of ...

I’ve been told repeatedly to tell a story when I’m presenting, but I don’t get it. I promise it isn’t for lack of trying. During a recent presentation, I started off with a story about a time when my ...

It is my impression that most of us value effective communication and realize that many of the problems that we’ve experienced over our lifetimes have been the result of ineffective communication.

In the last blog, we began to talk about communication skills. Communication is one of the basic elements in resilience. Effective communication is one of the keys to building resilience and ...

Medical improvisation can help clinicians navigate complex, unpredictable interactions with greater confidence and compassion.

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...