Can a CRM solution developed by two small businesses compete against million-dollar suites from major players like Siebel Systems? Could be, if The Mercadien Group and Pronto Solutions hit the small ...

A roundup of reviews from around the Internet puts Apptivo in the ranks of the best CRM software, with users noting that it’s easy to use, cost effective, and the company offers outstanding customer ...

Zoho on Tuesday introduced Canvas, pitched as a no-code design studio that helps companies improve their CRM system by offering customized experiences. Zoho said Canvas transforms cluttered data into ...

Salesforce CRM and Zoho CRM are excellent customer relationship management platforms for sales, marketing and communication. Here's how they compare.

It's no secret that Salesforce is the undisputed leader among CRM systems, having spent 11 years as the best choice in International Data Corporation's (IDC) ranking. With one-fifth of the market ...

Our research shows that Zoho CRM is better than HubSpot for small businesses and sales teams, due to its affordable pricing, plentiful features, robust customization, and responsive customer support.

A “one size fits all” approach to CRM rarely brings substantial business value. Before proceeding with a CRM system, a company must carefully define its CRM strategy and evaluate the technology.

Part 1 of this three-part series focused on planning out a successful move to a cloud environment. Part 2 investigates obstacles and strategies relating to customization in the cloud. For some ...