Bob is a service technician who is well trained and nationally certified. However, he sometimes suffers from the same confusion that all technicians occasionally do - the facts that he gathers may or ...

After enduring last winter’s bitterly cold temperatures across much of the country, many will be relieved to hear the polar vortex is not expected to make a return appearance this year. However, the ...

On Oct. 13, 2007, I made mention in this space of a pending class-action lawsuit against Carrier Corp., the manufacturer of Carrier, Bryant, Payne and Day & Night brand 90 percent efficient furnaces.