Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Ordering items on Amazon is quick and easy, but returning them can be frustrating. It’s hard to imagine life without online shopping. We’ve grown so accustomed to ordering everything from groceries ...

Aimed at convenience, a Modesto-based grocery store chain has partnered with Amazon to roll out a program allowing customers to make returns during their shopping trip. The Save Mart Companies has ...

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon ...

Kohl’s has been an easy drop-off point for items that had to be returned to Amazon. But that may be coming to an end. The company confirmed in a statement that it was “conducting a test” at certain ...

We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.