Microsoft 365 users voice concern over AI scraping allegations, but the company states that it isn't doing anything of the sort.

Microsoft’s assurance is a step in the right direction, but the company must continue refining its policies and openly communicating with its users. With the immense reliance on its tools globally, a transparent and user-first approach will be key to maintaining trust in the AI-driven era.

Microsoft on Wednesday denied claims that it uses customer data from its Microsoft 365 applications, including Word and Excel, to train artificial intelligence models.